eThekwini councillors approve 50 percent debt write-off for residents and businesses

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eThekwini councillors approve special debt relief program offering 50% write-off for domestic and business customers’ arrears debt as of Jan 31, 2025. Customers must pay 50% of the remaining debt for full settlement. Program runs until June 30, 2025, part of debt reduction strategies by eThekwini Revenue Management Unit. Water debt at R14.7 billion, attributed to undetected leaks and short payments.
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